About the Workshop

Supervising others can be challenging, as you balance your own responsibilities while guiding and supporting your team. This workshop equips supervisors and team leads with practical tools to manage effectively, delegate appropriately, set expectations, and support staff in achieving goals. Participants will explore strategies for providing constructive feedback, managing time, resolving conflict, and handling special supervisory situations. By the end, you’ll feel more confident in leading others and creating a productive, positive workplace.

Delivery

This workshop is delivered to groups of employees (not individuals).

Duration & Format

This workshop can be scheduled as:

  • One-day workshop – condensed, skills-focused delivery
  • Two-day workshop – interactive format with scenarios and practice
  • Multi-session series: Shorter modules delivered over several weeks for ongoing reinforcement

We’ll help you choose the best option based on your objectives and team availability.

Delivery Modes

  • Virtual (Zoom/Teams) – fully interactive online delivery.
  • External Venue – face-to-face training at a neutral venue.
  • In-house – delivered directly at your organization’s site.

Who This Workshop Is For

  • New and emerging supervisors.
  • Experienced team leaders seeking to refine their skills.
  • Managers who want practical tools for supporting and developing staff.

How You Will Benefit

By attending this workshop, you will:

  • Build confidence in supervising and supporting others.
  • Improve delegation, communication, and goal-setting skills.
  • Enhance your ability to provide effective feedback.
  • Gain strategies for resolving workplace conflicts fairly.
  • Learn time management techniques to stay in control.
  • Understand what new supervisors need to succeed.

Workshop Objectives

By the end of this workshop, participants will be able to:

  • Define requirements for specific tasks.
  • Set clear expectations for staff.
  • Set SMART goals for themselves and help staff set SMART goals.
  • Assign work and delegate appropriately.
  • Provide effective and appropriate feedback.
  • Manage their time more efficiently.
  • Help teams resolve conflicts constructively.
  • Apply strategies for special supervisory situations.
  • Understand how to get started on the right path as a new supervisor.

Workshop Highlights

  • Interactive role-play and case studies.
  • Practical illustrations for real-world application.
  • Conflict resolution and delegation frameworks.
  • Tools for time management and productivity.
  • A survival guide for new supervisors.

Pricing & Delivery OptionsPricing & Delivery Options

Pricing varies based on group size and delivery format. The table below provides indicative pricing to support planning and budgeting.

Pricing by Group Size & Delivery Format

Group SizeVirtual (Live Online)In-Person (On-Site)External Venue
Up to 10 participantsFrom $550*From $740Custom quote
11–20 participantsFrom $925From $1,100Custom quote
21+ participantsCustom quoteCustom quoteCustom quote

*All Prices are listed in USD. Local clients may request quotations in Eastern Caribbean Dollars (XCD).

Pricing Notes & Important Information

  • Prices are per training session, unless otherwise stated
  • Travel and accommodation are not included for on-site delivery
  • External venue costs vary based on location and specific requirements
  • Discounts may be available for multi-session or multi-course engagements
  • External venue pricing includes facilitation and coordination. Venue rental, catering, equipment, and related costs are quoted separately

To confirm external venue pricing or final costs based on your specific requirements, please contact us for a tailored quotation.

Customisation Options

This workshop can be customised to your organisation’s context, including industry-specific examples and policies.

📩 Contact us today to schedule this workshop for your team. Request Training

Course Content

Welcome & Course Overview
Before You Attend
Training Materials
Training Session Details & Access
Assessment & Feedback
Download Your Certificate