On-Demand Courses (Instant Access)

Our on-demand courses are designed especially for individuals. Once you pay by credit card, you receive instant access to the course—no waiting for manual approval.

1. Browse Courses: Go to the Courses page and look for courses labelled On-Demand or Self-Paced.
2. Open the Course Page: Review the overview, learning outcomes, and duration to ensure it fits your needs.
3. Click “Enrol Now” / “Register”: This will take you to our secure checkout.
4. Pay by Credit Card: Complete payment using the E-Pay credit card option on the checkout page.
5. Receive Instant Access: After successful payment, you will:
   • See a confirmation message on screen.
   • Receive an email with your course access details (or login instructions).
   • Be able to log in and start learning right away.

No manual upload is usually required for on-demand credit card payments, as your access is activated automatically. If you do not receive access or a confirmation email, please contact us.

Scheduled / Instructor-Led Courses (Individuals)

Some courses run as live virtual sessions, workshops, or cohorts. For these offerings, your access is activated after we confirm your payment.

1. Browse Courses: Visit the Courses page and select the scheduled or instructor-led course you’re interested in.
2. Review Details: Check course dates, delivery mode (virtual or in-person), and any prerequisites.
3. Register or Enquire: Follow the instructions on the course page to register or submit an enquiry if dates/times need to be confirmed.
4. Make Your Payment: Pay using one of the methods listed on our Payment Options page (Bank deposit, wire transfer, or cheque/bank draft where applicable).
5. Upload Your Payment Receipt: After payment, upload your proof using our Upload Payment Receipt page so we can verify your registration.
6. Receive Confirmation & Access: Once verified, we will:
   • Confirm your enrolment via email.
   • Share your meeting link (for virtual sessions) or venue details (for in-person training).
   • Provide any pre-work or materials you should review.

Verification of manual payments typically takes up to 1–2 business days after you upload your receipt.

Steps for Corporate / Group Training

1. Explore the Course Catalogue: Review our corporate-ready workshops and programmes on the Courses page or in our Training Programme Guide.
2. Submit a Course Request: Use the Request a Course page to tell us:
   • The course(s) you’re interested in
   • Preferred dates and times
   • Number of participants
   • Preferred delivery mode (virtual, in-house, or external venue)
3. Receive a Quotation & Proposal: We’ll review your request and send a customised quotation, including pricing, duration options (half-day, full-day, or multi-week), and any tailoring based on your goals.
4. Confirm the Booking: Once you approve the quotation, we’ll issue an invoice and confirm tentative dates.
5. Make Payment: Pay via any method on our Payment Options page (credit card via E-Pay, bank deposit, wire transfer, or cheque/bank draft).
6. Upload Your Payment Receipt: Upload proof of payment using our Upload Payment Receipt page so we can reconcile your payment quickly.
7. Receive Final Confirmation: We’ll send:
   • Official confirmation of your training date(s)
   • Session links or venue details
   • Pre-session information and any materials to share with participants

For corporate clients, we can also work with purchase orders and provide supporting documentation for your internal approval process.