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Frequently asked questions(FAQ)
Who are Skilltastic Training courses designed for?
Our courses are designed for organisations, teams, and individual professionals seeking practical, skills-based training.
Do you offer corporate group training?
Yes, most of our courses are delivered as corporate group training for organisations.
Are your courses delivered online or in person?
Courses can be delivered virtually, in person, or in a hybrid format, depending on client needs.
Can courses be customised for our organisation?
Yes, we offer customised training tailored to your organisation’s goals, industry, and team needs.
How long are your training courses?
Course duration varies and may be one-day, two-day, or multi-day depending on the programme and level of customisation.
How do I request a course or training proposal?
You can submit a request using the “Request a Course” form on our website.
Do participants receive a certificate?
Yes, participants receive a certificate of completion for eligible courses.
Do you offer individual enrolment for courses?
Some courses are available for individual enrolment, while others are offered exclusively to corporate groups.
What payment methods do you accept?
Accepted payment methods are outlined on our Payment Options page and provided on invoices.
What is your cancellation or refund policy?
Cancellations, refunds, and rescheduling are governed by our Refund & Cancellation Policy.
How can I contact Skilltastic Training for support or enquiries?
You can contact us via the Contact page or email us directly at support@skilltastictraining.com.
Is prior training or experience required to attend your courses?
No, most courses are designed to be accessible to participants with varying levels of experience, unless otherwise stated.
More Important Queries (FAQ)
An LMS is short for Learning Management System. It is a software that allows you to automate, manage, and capture the learning, or training, with your organization.
Learning Management System (LMS) advantages include the ability to capture compliance training, reduce the amount of time and effort to managing organizational-wide learning, reduce skills gaps with to a better way to distribute and encourage a learning culture, and increase visibility to learning effectiveness to optimize programs.
Employees often learn from each other, and a majority of learning in an organization is informal learning – or learning in the flow of work. It’s important to encourage and capture organization-wide collaboration for increased productivity, social learning, and cross-team communication.
A modern learning software should encourage collaborative learning – the ability to follow and share colleague updates, join communities, discuss projects and learning, and share appreciation and knowledge across multiple teams. As employee expectation and required skills shift, it’s important to capture informal learning, and drive increased adoption of a common learning system with modern capabilities.
We do not offer free trials. If you purchase and decide within 30 days that LearnDash isn’t going to be the right fit for your project, you are eligible for reimbursement per our refund policy.
All we ask is that if you do encounter a roadblock that you reach out to our support team so that we can provide assistance ?.
All customers receive access to start-up guides, documentation, community forums, and help desk via the LearnDash Support site. Please see our Support Policy for additional details.
We offer 24/5 support primarily via forums and email, which we have found to be the most efficient means for both our customers and our support staff.
An LMS is short for Learning Management System. It is a software that allows you to automate, manage, and capture the learning, or training, with your organization.
Learning Management System (LMS) advantages include the ability to capture compliance training, reduce the amount of time and effort to managing organizational-wide learning, reduce skills gaps with to a better way to distribute and encourage a learning culture, and increase visibility to learning effectiveness to optimize programs.
Employees often learn from each other, and a majority of learning in an organization is informal learning – or learning in the flow of work. It’s important to encourage and capture organization-wide collaboration for increased productivity, social learning, and cross-team communication.
A modern learning software should encourage collaborative learning – the ability to follow and share colleague updates, join communities, discuss projects and learning, and share appreciation and knowledge across multiple teams. As employee expectation and required skills shift, it’s important to capture informal learning, and drive increased adoption of a common learning system with modern capabilities.
We do not offer free trials. If you purchase and decide within 30 days that LearnDash isn’t going to be the right fit for your project, you are eligible for reimbursement per our refund policy.
All we ask is that if you do encounter a roadblock that you reach out to our support team so that we can provide assistance ?.
All customers receive access to start-up guides, documentation, community forums, and help desk via the LearnDash Support site. Please see our Support Policy for additional details.
We offer 24/5 support primarily via forums and email, which we have found to be the most efficient means for both our customers and our support staff.
