{"id":3329,"date":"2024-02-18T11:10:37","date_gmt":"2024-02-18T11:10:37","guid":{"rendered":"https:\/\/thepixelcurve.com\/edubin\/lp\/?page_id=17"},"modified":"2025-12-31T03:06:18","modified_gmt":"2025-12-31T03:06:18","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/skilltastictraining.com\/staging\/2642\/refund-policy\/","title":{"rendered":"Refund &amp; Cancellation Policy"},"content":{"rendered":"\n<section class=\"policy-content\">\n\n  <h2>Refund &amp; Cancellation Policy<\/h2>\n  <p><strong>Skilltastic Training<\/strong><\/p>\n\n  <div class=\"policy-section\">\n    <h3>Overview<\/h3>\n    <p>\n      At Skilltastic Training, we strive to deliver high-quality professional development and corporate training services.\n      This Refund &amp; Cancellation Policy outlines the circumstances under which refunds, credits, or rescheduling may apply.\n    <\/p>\n    <p>\n      Because our services involve advance preparation, scheduling, and customization, refunds are subject to the conditions\n      outlined below.\n    <\/p>\n  <\/div>\n\n  <div class=\"policy-section\">\n    <h3>Instructor-Led Training (Corporate Group Training)<\/h3>\n    <h4>Cancellations by the Client<\/h4>\n    <ul>\n      <li>\n        <strong>More than 14 days before the scheduled training date:<\/strong>\n        You may cancel the booking and receive a <strong>full refund<\/strong> or request to <strong>reschedule<\/strong> at no additional cost.\n      <\/li>\n      <li>\n        <strong>7\u201314 days before the scheduled training date:<\/strong>\n        You may cancel and receive a <strong>50% refund<\/strong>, or choose to <strong>reschedule<\/strong> the training (one time) at no additional cost.\n      <\/li>\n      <li>\n        <strong>Less than 7 days before the scheduled training date:<\/strong>\n        No refunds will be issued. However, you may request to <strong>reschedule<\/strong> the training (subject to trainer availability).\n      <\/li>\n      <li>\n        <strong>Failure to attend (no-show):<\/strong>\n        No refunds or credits will be issued.\n      <\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"policy-section\">\n    <h3>Cancellations by Skilltastic Training<\/h3>\n    <p>\n      In the unlikely event that Skilltastic Training must cancel or postpone a session due to unforeseen circumstances\n      (e.g., trainer illness, emergencies), clients will be offered the choice of:\n    <\/p>\n    <ul>\n      <li>A <strong>full refund<\/strong>, or<\/li>\n      <li><strong>Rescheduling<\/strong> the training at a mutually convenient date.<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"policy-section\">\n    <h3>On-Demand Courses &amp; Digital Products<\/h3>\n    <p>\n      All purchases of on-demand courses, digital learning materials, downloadable resources, and toolkits, templates, or\n      workbooks are <strong>non-refundable<\/strong> once access has been granted or the product has been downloaded.\n    <\/p>\n  <\/div>\n\n  <div class=\"policy-section\">\n    <h3>Customised Training &amp; Consulting Services<\/h3>\n    <p>\n      Payments made for <strong>customised training programmes<\/strong>, consulting services, or bespoke course development are\n      <strong>non-refundable<\/strong>, as these services involve upfront design, preparation, and resource allocation.\n    <\/p>\n  <\/div>\n\n  <div class=\"policy-section\">\n    <h3>Sale &amp; Discounted Offers<\/h3>\n    <p>\n      Courses or services purchased at a discounted rate, promotional price, or as part of a special offer are\n      <strong>non-refundable<\/strong>, unless otherwise stated in writing.\n    <\/p>\n  <\/div>\n\n  <div class=\"policy-section\">\n    <h3>Refund Processing<\/h3>\n    <p>\n      Approved refunds will be processed using the <strong>original method of payment<\/strong>.\n      Please allow <strong>7\u201314 business days<\/strong> for the refund to reflect, depending on your payment provider or financial institution.\n    <\/p>\n  <\/div>\n\n  <div class=\"policy-section\">\n    <h3>Transfers &amp; Substitutions<\/h3>\n    <p>\n      For corporate group training, participant substitutions may be permitted at no additional cost, provided Skilltastic Training\n      is notified <strong>at least 48 hours<\/strong> before the training date.\n    <\/p>\n  <\/div>\n\n  <div class=\"policy-section\">\n    <h3>Contact Information<\/h3>\n    <p>\n      If you have questions about this policy or need to request a cancellation or reschedule, please contact us at:\n    <\/p>\n    <p>\n      <strong>Email:<\/strong>\n      <a href=\"mailto:info@skilltastictraining.com\">info@skilltastictraining.com<\/a><br \/>\n      <strong>Website:<\/strong>\n      <a href=\"https:\/\/skilltastictraining.com\/staging\/2642\" target=\"_blank\" rel=\"noopener\">\n        www.skilltastictraining.com\n      <\/a>\n    <\/p>\n  <\/div>\n\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Cancellation Policy Skilltastic Training Overview At Skilltastic Training, we strive to deliver high-quality professional development and corporate training services. This Refund &amp; Cancellation Policy outlines the circumstances under which refunds, credits, or rescheduling may apply. Because our services involve advance preparation, scheduling, and customization, refunds are subject to the conditions outlined below. Instructor-Led&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-3329","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/skilltastictraining.com\/staging\/2642\/wp-json\/wp\/v2\/pages\/3329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skilltastictraining.com\/staging\/2642\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skilltastictraining.com\/staging\/2642\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skilltastictraining.com\/staging\/2642\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skilltastictraining.com\/staging\/2642\/wp-json\/wp\/v2\/comments?post=3329"}],"version-history":[{"count":2,"href":"https:\/\/skilltastictraining.com\/staging\/2642\/wp-json\/wp\/v2\/pages\/3329\/revisions"}],"predecessor-version":[{"id":21984,"href":"https:\/\/skilltastictraining.com\/staging\/2642\/wp-json\/wp\/v2\/pages\/3329\/revisions\/21984"}],"wp:attachment":[{"href":"https:\/\/skilltastictraining.com\/staging\/2642\/wp-json\/wp\/v2\/media?parent=3329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}